Privacy Policy

Alan Bolton Property Consultants (“we”, “us”, “our”) operates the website pattaya-property.net. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us.

1. Data We Collect

We may collect the following personal data:

• Contact information — name, email address, phone number
• Property details — information you submit through our listing, valuation, or inquiry forms
• Usage data — pages visited, time spent on site, browser type (collected anonymously)
• Communications — messages you send us via contact forms, email, WhatsApp, or Line

2. How We Use Your Data

We use your personal data to:

• Respond to property inquiries and match you with suitable listings
• Process property listing and valuation requests
• Contact you about properties that match your requirements
• Improve our website and services
• Comply with our legal obligations

We will never sell your personal data to third parties.

3. Legal Basis for Processing

We process your personal data in accordance with Thailand’s Personal Data Protection Act B.E. 2562 (PDPA). Our legal bases are: your consent (when you submit a form), performance of a contract (property services you request), and our legitimate interests (responding to inquiries and improving our services).

4. Data Sharing

We may share your data with:

• Email service providers — to deliver your inquiry to our team
• Property developers or landlords — only where directly relevant to your inquiry and with your knowledge
• Legal or regulatory authorities — where required by Thai law

5. Data Retention

We retain personal data for as long as necessary to fulfil the purpose it was collected for, typically no longer than 3 years from your last contact with us. Property transaction records may be retained longer where required by law.

6. Your Rights

Under the PDPA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Personal Data Protection Committee

To exercise any of these rights, contact us at info@pattaya-property.net.

7. Cookies

We use cookies to ensure the website functions correctly and to understand how visitors use it. See our Cookies Policy for full details.

8. Third-Party Links

Our website may contain links to third-party sites (e.g. Google Maps, Facebook). We are not responsible for the privacy practices of those sites and recommend you review their policies independently.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@pattaya-property.net
• Address: The Avenue Pattaya, Unit C102, 399/9 Moo 10 Pattaya 2nd Road, Pattaya City, Chonburi, Thailand